The shipper has the responsibility to properly mark the shipment and package it in such a way that damage does not occur through normal rigors of transportation. When damages occur, the shipper should assist in repairs when practical and possible to do so.
TO HAWAII FROM THE CONTINENTAL U.S. SAILING SCHEDULE
WE OFFER THREE DIRECT SAILINGS EVERY WEEK FROM THE WEST COAST TO ALL ISLANDS IN HAWAII
Standard Vessel Departure days are Tuesdays, Wednesdays, and Saturdays
We offer extended cut off times for all of your shipping needs. As long as your order is received at our City of Industry, CA dock by noon the day prior to the sailing, we will make space available for loading.
To assist in planning and confirming transit times, you can contact us at 800-533-4826 or firstname.lastname@example.org and one of our Ocean Consolidation Coordinators can walk you through the steps to ensure your freight is received on island in time!
Vessels arrive to the port of Honolulu 5 days after departure. For example, Wednesday departures arrive on Sunday and Saturday departures arrive on Wednesday. We will have your freight unloaded and delivered 24-48 hours after the container is made available at the port.
HAWAII TO CONTINENTAL U.S. SAILING SCHEDULE
WE OFFER WEEKLY SAILINGS FROM HAWAII TO THE CONTINENTAL U.S.
Call Customer Service at (800) 533-4826, and we will arrange to pick up your freight locally. You can also drop off your freight at one of our Hawaii Terminals. You must make a booking with our Customer Service department prior to delivering freight for eastbound movement.
Friday Departure: 12:00 pm the Tuesday prior
In order to guarantee your freight is loaded for the Friday sailing, your freight must be at our Oahu Terminal by 12:00 pm Noon the Tuesday before. Freight arriving Wednesday may sail on Friday if there is space available.
The vessel arrives to the port of Los Angeles 6 days after leaving Oahu. Your freight will be available for pick up or scheduled for delivery within 2 business days after the container is available at the port of Los Angeles.
CONTINENTAL U.S. TO GUAM SAILING SCHEDULE
WE OFFER WEEKLY SERVICE TO GUAM: THE VESSEL DEPARTS EVERY WEDNESDAY FROM THE WEST COAST, STOPS IN HONOLULU, AND THEN CONTINUES ON TO GUAM.
12:00 noon the Friday prior
In order to guarantee your freight is loaded for the Wednesday sailing, your freight must be at our City of Industry, CA terminal no later than 12:00 noon (PST) the Friday before the sailing.
Freight that arrives after 12:00 noon on Friday and into Monday may sail on Wednesday based on space availability and loading compatibility.
If you have freight arriving after the cutoff that is very urgent, please contact our customer support team at 800-533-4826 to notify them and they will do their best to accommodate. Please be prepared with as much detail on the freight arriving as possible so we can reserve enough space.
The Wednesday non-direct sail arrives to the port of Guam 14 days after departure. Within 48 hours of the container being available in Guam, your freight will be cleared with customs, unloaded, and delivered.